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FAQFrequently Asked Questions

1. How can I be guaranteed that my sensitive documents have been completely destroyed?

At the end of every shred, a Certificate of Destruction is issued to clients assuring them that their materials have been completely destroyed. We also invite you or another representative of your organization to come out to the truck and witness the shredding process, if desired.

2. Does Shred-it conduct background checks on its employees?

Yes. All of our Customer Service Representatives undergo background checks and are security-screened and insured.

3. Do you educate employees on legislative policies and procedures?

Yes. Shred-it maintains an in-house training department that is responsible for training our staff in all aspects of our business. In addition, we produce and distribute both newsletters and electronic aids that help keep our staff informed of recent changes in legislation. We also produce a newsletter for our clients to help them stay on top of these issues.

4. How often do your employees undergo training?

Very often. Comprehensive training is conducted both in a Head Office setting and in the field. The combination of these 2 processes means that we are training our staff on new aspects of our business on an ongoing basis.

5. I have offices in several locations; can you provide service to those locations as well?

Yes. Because we service clients on 5 continents, our dedicated Major Accounts Program offers centralized management of your destruction services - no matter where your other offices are located.

6. What if I only need to use your service one time or for annual clean-ups?

No problem. Whatever your requirements, from daily activity to annual purges, we’re happy to meet your needs.

7. What size jobs do you accept?

There is no job too big or too small. We service everything from small offices to major international organizations.


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