April 3, 2025

Why Shredding Companies Are Not All the Same — or Equally Secure

Data breaches are increasingly common, with potentially devastating consequences for businesses and individuals alike. Consider the impact over the past two years:

• In 2023, the Identity Theft Resource Center (ITRC) reported 3,205 data compromises, affecting more than 353 million victims. Nearly two-thirds were cyber, but 53 were physical breaches.
• In 2024, according to the ITRC, the number of victim notices had a year-over-year increase of 211%. The number of total compromises was 3,158, only 47 events short of the 2023 all-time high.

The monetary losses from data breaches in 2024 were significant, with the global average cost of a breach reaching USD 4.88 million (a 10% increase over the previous year, according to IBM’s 2024 Cost of a Data Breach report). It must also be noted, however, that the less obvious consequences, such as damage to a business’s reputation, can be just as harmful. Negative consumer experiences often lead to poor reviews that can erode trust and drive customers away.

Your Organization’s Reputation Is at Risk

A breach could cost you not only your customers and associated revenue but also your business reputation. People share their experiences and leave online reviews, especially about a bad experience. All business leaders should understand the potential impact of negative reviews because of insufficient data protection. A recent Shred-it^® survey shows the important connection between consumer behavior and protecting confidential information:

• Over 50% of respondents worry that their personal information could be used for identity theft.
• 91% say they are more likely to purchase from a company that prioritizes data and information protection.
• 81% would be much less likely to purchase from a company that experienced a data breach.
• Only 20% say they trust companies to adequately protect their personal data.

Information Security Should Be the Priority

Choosing the right shredding service provider is a critical step in safeguarding confidential information. Not all shredding companies operate with the same level of security and reliability. Providers that focus on additional services, such as shipping or printing, may prioritize service logistics and cost efficiencies over secure data destruction. These companies often outsource shredding services, leading to potential lapses in security.

Additionally, employees may lack the necessary training in secure document destruction, as their roles involve multiple responsibilities.

Shred-it^® is the Secure Document Destruction Expert

Shred-it^®, a Stericycle^® solution, offers comprehensive services designed to provide peace of mind and ensure information security. Here’s what sets Shred-it^® apart:

• NAID Certified: The National Association for Information Destruction (NAID) establishes strict standards for shredding services. Certification ensures a secure chain of custody, from pickup through disposal, and provides proof of service for your records.
• Expertise in physical security: With over 30 years of experience, Shred-it^® has helped businesses protect confidential information with industry-leading expertise.
• Service reliability: Shred-it^® operates one of the largest footprints in North America, serving businesses throughout the United States and Canada. This extensive network minimizes services disruptions and ensures flexibility for companies with unexpected document destruction needs.
• Customizable solutions: Shred-it^® offers a wide range of reliable data destruction services tailored to meet the specific needs of your organization.
• Employee training and tools: Shred-it^® provides policy templates, interactive training programs and resources that are customizable and accessible. These tools can help businesses educate their employees on data protection best practices, regardless of size.

Download our info sheet for more details on why shredding companies are not all the same.

^{*This article is for general information purposes only and should not be construed as legal advice on any specific facts or circumstances.}